Privacy Policy

ASCENT SOLUTIONS™ DATA GOVERNANCE POLICY

Last revised [13 Apr 2020]

1.

This data governance policy (“Policy”) applies to Ascent Solution Pte Ltd and all of its subsidiaries established in Singapore (“Ascent” or “we”). This policy governs the collection, use and disclosure of client data submitted to Ascent. For the avoidance of doubt, nothing herein shall require Ascent to act in breach of applicable Singapore laws.

Summary

2.

We will collect, use or disclose data for reasonable business purposes only if there is consent or deemed consent from the agencies, institutions, corporations, companies (thereafter referred as “Client”), and information on such purposes have been notified. We may also collect, use or disclose Client data if it is required or authorised under applicable laws.

Collection of Client’s Data

3.

We collect Client data from customers, business contacts, partners, personnel, contractors and other individuals. Such Client data may be provided to us in forms filled out by individuals, face-to-face meetings, email messages, our platform solutions, telephone conversations, through our websites or provided by third parties. If any Clients contact us, we may keep a record of that contact.

Accuracy of Client Data

4.

We will make a reasonable effort to ensure that Client data collected by us or on our behalf is accurate and complete.

Use of Client Data

5.

We use Client data for the following purposes:

a. to provide our services;

b. to respond to the Client’s request or for the purposes for which it was provided to us as stated at the time of the collection (or as is obvious from the context of collection);

c. to maintain contact with our Client and other contacts;

d. for general management and reporting purposes, such as invoicing and account management;

e. for recruitment purposes;

f. for purposes related to the employment of our personnel and providing internal services to our personnel; and

g. all other purposes related to our business.

6.

Any Client may choose to unsubscribe from our solution services, mailing lists, registrations, or elect not to receive further marketing information from us by contacting our Data Governance Officer. Such requests will be processed within 28 days.

Disclosure of Client Data to Third Parties

7.

We do not disclose Client data to third parties except when required by law, when we have the Client consent or deemed consent or in cases where we have engaged third parties such as data intermediaries or subcontractors specifically to assist with our firm’s activities.  Any such third parties whom we engage will be bound contractually to keep all information confidential.

8.

We may disclose Client data to our affiliates, where it is necessary (i) to meet the purpose for which such Client has submitted the information; or (ii) to enable such Client to be provided with information at a later date which may be of relevance and interest to such Client based on the nature and purpose of such Client’s voluntary requests.  We may also transfer all data in our possession to a successor-in-interest to our business or assets.

Access of Client Data

9.

Upon request, we will provide the Client with access to their Client data or other appropriate information on their Client data.

10.

We may charge for a request for access in accordance with the requirements of the preparation of the Client data.

Withdrawal of Consent

11.

Upon reasonable notice being given by Client of his or their withdrawal of any consent given or deemed to have been given in respect of our collection, use or disclosure of Client data, we will inform the Client of the likely consequences of withdrawing its consent. We will cease (and cause any of our data intermediaries and agents to cease) collecting, using or disclosing the Client data unless it is required or authorised under applicable laws.

Retention of Client Data

12.

We will cease to retain Client data, as soon as it is reasonable to assume that the purpose for collection of such Client data is no longer being served by such retention, and such retention is no longer necessary for legal or business purposes.

Security and Protection of Client Data

13.

We have implemented generally accepted standards of technology and operational security to protect the Client data in our possession or under our control and to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks. Only authorised Ascent personnel are provided access to Client.

Privacy on Our Websites

14.

This Policy also applies to any Client data we collect via our websites including any Client data collected through cookies. Check with your providers to find out how to disable cookies if desired. In most cases, a visitor may refuse a cookie and still fully navigate our websites though functionality in the site may be impaired. A visitor can always delete the cookie from his system after termination of the visit to our site if desired.

15.

Links to third party websites may be provided. We assume no responsibility for the information practices of these third-party websites that visitors are able to access through ours. When a visitor to our website links to these third-party websites, our privacy practices no longer apply. We encourage visitors to review each website’s privacy policy before disclosing any data.

Modifications

16.

We reserve the right to modify or amend this Policy at any time.

17.

If Client believes that information we hold is incorrect or out of date, or if a Client has concerns or further queries about how we are handling Client data, or any problem or complaint about such matters, please contact our Data Governance Officer, Mr Daniel Chan at data.governance@localhost.

Approved by:

Mr Daniel Chan, Director of Professional Services / Data Governance Officer, Ascent Solutions Pte Ltd.

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Driver Behaviour Monitoring

Driver Behaviour is able to help businesses understand how their drivers and fleet are performing in relation to good or bad driving behaviours. It is able to capture parameters such as :

  • Harsh cornering
  • Harsh braking
  • Sudden acceleration
  • Sudden deceleration

The iSPOT® FMS is able to provide a driver behaviour dashboard that provides driver ranking, overview of where events were captured and provide the ability to add penalties or rewards to encourage good driving behaviour. By actively addressing these behaviours through real data, businesses can also reduce costs associated with maintenance and fuel as bad driving behaviours often lead to an increase in both.